Academic Accommodations

Students with Documented Disabilities

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Students with disabilities may request support services in accordance with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act (ADA). Students must self-identify by providing notice of their disability and the required documentation to LSS. Please refer to our Documentation Guidelines to learn more about what documentation meets the necessary requirements.Students should register with LSS by completing the Online Intake form through Clockwork 500 Internal Server Error

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  • New students must first complete the two-step registration process with LSS to receive accommodations. Step 1: Complete the Online Intake Form in ClockWork for Students and submit your documentation; Step 2: Discuss your accommodation needs with an LSS staff member. Please refer to our Documentation Guidelines for information about what qualifies as acceptable documentation.
  • Once you are registered with LSS and approved for accommodations, log into ClockWork for Students and complete a Request for Accommodations. This will enable you to send your professors a copy of your accommodation letter. Students must complete a Request for Accommodations each semester.
  • After you've sent your professors your accommodation letters, professors and students are expected to discuss the accommodations to make sure all parties are clear on what is needed. LSS staff are available to answer any questions or concerns.
  • Reasonable academic accommodations are based on the current impact of the disability on academic performance; therefore, it is in the student’s best interest to provide current and complete documentation using our Documentation Guidelines. If LSS determines that the documentation is inadequate in scope or content, or does not address the student’s current level of functioning and need for accommodation, or that the evaluator does not have the appropriate qualifications, reevaluation may be required.
  • Reasonable academic accommodations in the postsecondary environment may differ from those available in the secondary school.  Learning Support Services will make the final determination for providing appropriate academic accommodations.
  • Depending on the nature of the disability and the accommodations requested, the amount of advance notice provided may impact the University’s ability to provide accommodations. Delays in presenting requests or providing documentation will affect promptness in arranging accommodations.
  • Documentation remains locked in the LSS Office at all times. It does not become part of your academic file. It is only viewed by the designated LSS Staff.

In Summer 2020, all courses for undergraduate and graduate students will be offered online. Due to the Villanova campus being closed,  LSS will not be proctoring any exams during the Summer 2020 semester. Please contact with any questions.

  • LSS provides test proctoring services when professors are unable to provide all required testing accommodations for a student.
  • As our testing space is limited, students must book their quizzes, tests and final exams at least 3 business days in advance to take their test with LSS.
  • To book an exam with LSS, students will need to log into ClockWork for Students and select the Schedule a test or exam link. Please check out our User Guides for Students  about ClockWork to find more information about how to book a test.

Resource for Students with Physical Disabilities

Office of Disability Services

Connelly Center, 2nd Floor.

Stephen McWilliams: Call 610-519-4095 or email

Gregory Hannah: Call 610-519-3209 or email

Students with physical disabilities, neurologically based disorders which trigger a physical response, sensory disabiliites, students with a chronic illness with resulting physical complications which rise to the level of disability, or a temporary injury that requires physical accommodations should contact the Office of Disability Services with questions or concerns about access and support services.

Image of LSS Logo, Villanova University Crest with Learning Support Services written underneath

Office of Learning Support Services


Learning Commons in                      Falvey Library, Suite 212


800 Lancaster Avenue                      Villanova, PA 19085






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Monday through Friday                9:00 a.m. - 5:00 p.m. 

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